Orders Manager Webhooks (POS, BI & Reports)

Webhooks delivered to merchant-side applications (POS, BI, and reporting integrations) so they can react to changes in an order as it progresses through its lifecycle.

📄️Order creation webhook

Notifies a merchant-side integration (POS/BI) that a new order has been created for the store, delivering the full order payload. Acknowledge it via the [**order-created callback**](/api-reference/reference/order-created).

📄️Order update webhook

Notifies a merchant-side integration (POS/BI) that an existing order has changed, delivering the updated order payload.

📄️Order confirm notification webhook

Notifies a merchant-side integration that an order has been confirmed (accepted), including the estimated preparation time when available.

📄️Order Ready status notification webhook

Notifies a merchant-side integration that an order has been marked ready for pickup by the courier or customer.

📄️Order Handed Off status notification webhook

Notifies a merchant-side integration that an order has been handed off to the courier or customer.

📄️Order Fulfilled status notification webhook

Notifies a merchant-side integration that an order has reached its final fulfilled state.